We are currently experiencing a technical issue which means some customers are not able to get new codes to download their digital Railcard to the Railcard app. We are working to fix this as quickly as possible and are sorry for any inconvenience this may cause.

Frequently Asked Questions?

How do I add a digital Railcard to my phone?

If you have already bought a digital Railcard, you should have received a 'digital Railcard download code' by email.

Once you've got this code, go to the app, tap on the ‘+’ button in the top left of the screen and enter your code.


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