We are currently experiencing a technical issue which means some customers are not able to get new codes to download their digital Railcard to the Railcard app. We are working to fix this as quickly as possible and are sorry for any inconvenience this may cause.

Frequently Asked Questions?

All Buying Online Digital Railcard Eligibility Railcard holder benefits Refunds & Replacements Renewals Validity Visiting from outside of Great Britain?

How do I purchase or renew my Railcard online?

Simply select "Buy Senior Railcard now" and follow the onscreen instructions.

You will need a valid passport, National Identity Card (machine readable cards from the European Economic Area only) or driving licence number to verify your eligibility online. Once your online payment has been successful you will receive an email confirmation and acknowledgement of your application number (this confirmation cannot be used to buy discounted tickets).

Your new Railcard will be despatched within one working day by UK Mail. Please allow five working days for delivery. You will have the option of paying for Special Delivery which, providing you have placed your order before 1600hrs will guarantee that your Railcard is delivered within two days (Sunday to Thursday) or three days (Friday to Saturday).

If your delivery address is outside Britain, please select the digital Railcard option.

Your Railcard cannot be collected from a rail station. You will not be able to travel on discounted tickets until you have your Railcard – you cannot use the printed confirmation of sale.

< BACK TO FAQS

Buy online in a few easy steps

Create an account

Add your details

Prove your
eligibility

Review and
secure payment