We are currently experiencing a technical issue which means some customers are not able to get new codes to download their digital Railcard to the Railcard app. We are working to fix this as quickly as possible and are sorry for any inconvenience this may cause.

Frequently Asked Questions?

All Buying Online Digital Railcard Eligibility Railcard holder benefits Refunds & Replacements Renewals Validity Visiting from outside of Great Britain?

I bought my current Senior Railcard from the online service, it is about to expire, how do I renew it?

Providing the expiry date of your Railcard is within 30 days you will be able to renew it. Just log back into your account and select your Railcard from your account summary screen, confirm your details and make your payment. Your renewed Railcard will then be sent to you.

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