We are currently experiencing a technical issue which means some customers are not able to get new codes to download their digital Railcard to the Railcard app. We are working to fix this as quickly as possible and are sorry for any inconvenience this may cause.

Frequently Asked Questions?

All Buying Online Digital Railcard Eligibility Railcard holder benefits Refunds & Replacements Renewals Validity Visiting from outside of Great Britain?

I can’t find the digital Railcard download code

Check your mailbox (including your junk mail) for an email from our Railcard team.

If you still can’t find it, log into your Senior Railcard account and follow the links to ask for a new code.

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