We are currently experiencing a technical issue which means some customers are not able to get new codes to download their digital Railcard to the Railcard app. We are working to fix this as quickly as possible and are sorry for any inconvenience this may cause.

Frequently Asked Questions?

What happens if I lose my device?

If you lose your device, you can easily add your Railcard to a new one.

If your Railcard is already stored on two devices, follow the instructions to remove it from the lost phone to add it to a new one.


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