We are currently experiencing a technical issue which means some customers are not able to get new codes to download their digital Railcard to the Railcard app. We are working to fix this as quickly as possible and are sorry for any inconvenience this may cause.

Frequently Asked Questions?

What is a digital Railcard?

When buying a Railcard, customers will have the choice of receiving it in a physical format (such as card or plastic), or in a digital format.

Customers will be able to start using their digital Railcards quicker as they don't need to be sent in the post.

Digital Railcards can also be stored on up to two devices.


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