We are currently experiencing a technical issue which means some customers are not able to get new codes to download their digital Railcard to the Railcard app. We are working to fix this as quickly as possible and are sorry for any inconvenience this may cause.

Frequently Asked Questions?

Why can’t I add my Railcard to another device?

You can store your digital Railcard on up to two devices at a time.

If you want to add it to a third, you will need to remove it from one of your existing devices through your account.


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