We are currently experiencing a technical issue which means some customers are not able to get new codes to download their digital Railcard to the Railcard app. We are working to fix this as quickly as possible and are sorry for any inconvenience this may cause.

Frequently Asked Questions?

All Buying Online Digital Railcard Eligibility Railcard holder benefits Refunds & Replacements Renewals Validity Visiting from outside of Great Britain?

Will I receive the Railcard discount on any chargeable items I take on the train with me?

The Railcard discount does not cover charges on various articles or animals. For details about which items carry a charge, and details of the charges, please call National Rail Enquiries on 03457 48 49 50.

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